Rugger Tours (“Company,” “we,” “our,” or “us”)

Welcome to Rugger Tours. These Terms and Conditions (“Terms”) govern your access to and use of our website [www.ruggertours.com] (the “Site”) and the services we provide, including the booking of educational college tours for high school students (the “Services”).

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Eligibility

• You must be at least 18 years of age to make a booking on behalf of a student.

• Students under 18 must have their parent or legal guardian register and provide consent for participation.

2. Services Overview

Rugger Tours organizes guided college tours for high school students exploring post-secondary education options. Services may include:

• Tour scheduling and transportation arrangements

• On-campus visit coordination

• Educational support materials

• Supervision by experienced chaperones

3. Booking and Payments

• All bookings must be made through our official website or designated registration forms.

• Full payment or a deposit (as specified) is required to reserve a spot.

• Payments are accepted via credit/debit card or other listed methods.

• A confirmation email will be sent upon successful registration and payment.

• Referral rewards apply only to first-time bookings and new families. Rewards are issued within 30 days once payment is complete and paid in full.

4. Cancellations and Refunds

Optional 2-Day Trip Cancellation Protection ($30):

• If purchased at registration, you may cancel for any reason up until departure.

• Refunds will be issued for all payments made, minus a $75 non-refundable registration fee and the $30 protection fee.

Optional 3-Day Trip Cancellation Protection ($45):

• If purchased at registration, you may cancel for any reason up until departure.

• Refunds will be issued for all payments made, minus a $75 non-refundable registration fee and the $45 protection fee.

Without Cancellation Protection:

• All payments are non-refundable.

Other Conditions:

• No-Shows/Early Departures: No refunds for missed, late, or early departures.

• Cancellations by Rugger Tours: If we cancel or reschedule due to low enrollment, safety concerns, or unforeseen circumstances, participants receive a full refund or credit.

5. Code of Conduct

Participants must behave respectfully and responsibly. Inappropriate conduct (harassment, vandalism, disruption, etc.) may result in removal from the tour with no refund.

6. Assumption of Risk

Participation involves inherent risks (injury, illness, loss). Rugger Tours takes reasonable safety measures but cannot guarantee a risk-free experience. Participation is voluntary and at your own risk.

7. Medical Emergencies

Parents/guardians must provide emergency contact details and relevant medical history. In case of emergency, Rugger Tours staff will seek appropriate medical care and notify the listed contact.

8. Privacy Policy

Your privacy is important to us. Please see our [Privacy Policy] for details on how we collect, use, and protect your information.

9. Intellectual Property

All Site content (text, graphics, logos, images) is owned by Rugger Tours or its licensors and protected by copyright/trademark law. You may not reproduce, modify, or distribute without prior consent.

10. Limitation of Liability

Rugger Tours is not liable for indirect, incidental, or consequential damages arising from Site use or tour participation. Liability is limited to the total booking amount paid.

11. Modifications

We may update or modify these Terms at any time without prior notice. Continued use of the Site or Services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

13. Contact Us

Rugger Tours
Email: brian@ruggertours.com
Phone: (516) 322-3839

14. Cancellation Protection Recommendation

We recommend participants purchase independent travel insurance for trip cancellations, medical emergencies, or lost belongings. Rugger Tours does not provide insurance and is not responsible for uncovered costs.

15. Photo & Media Release

By joining our tours, you grant Rugger Tours permission to use photos/videos including you or your child for promotional purposes (social media, website, marketing). If you do not consent, notify us in writing before the tour begins.

16. Force Majeure

We are not liable for delays, changes, or cancellations caused by events outside our control (natural disasters, strikes, government restrictions, epidemics, transportation disruptions, etc.).

17. Dispute Resolution

Any disputes must first be addressed through informal negotiations. If unresolved, disputes shall be submitted to binding arbitration in Nassau County, New York under the rules of the American Arbitration Association.

18. Behavior & Parental Responsibility

Parents/guardians are responsible for ensuring their child follows all tour rules and staff instructions. Rugger Tours is not liable for individual participant actions. Damages caused may result in charges billed to the parent/guardian.

19. Subcontractors and Third Parties

We may use third-party vendors (transportation, hotels, restaurants). While carefully selected, Rugger Tours is not responsible for the acts/omissions of these vendors.

20. Accessibility & Special Needs

Please notify us of special accommodations at booking. We will do our best to meet all needs, but some locations/activities may have limitations.